Terms and Conditions

Terms & Conditions

These Terms & Conditions govern the use of services provided by Arwaha Travels through Arwahatravels.com. By booking a package or using our services, you agree to the following terms.

1. Booking & Payments

  • All bookings are subject to availability.

  • A partial or full payment is required to confirm your booking.

  • Prices may change due to airline fare changes, currency fluctuations, or government taxes.

2. Cancellation & Refund Policy

  • Cancellation requests must be made in writing via email.
  • Visa fees, airline charges, and hotel bookings may be non-refundable.
  • Refunds (if applicable) will be processed within 15–30 working days.

3. Visa Approval

  • Visa approval is subject to Saudi authorities.
  • Arwaha Travels is not responsible for visa rejection or delays.

4. Travel Documents

Passengers must ensure:

  • Valid passport (minimum 6 months validity)
  • Required vaccination certificates
  • Correct personal information

We are not responsible for issues caused by incorrect documents.

5. Flight & Schedule Changes

  • Flight schedules may change due to airline policies.
  • Arwaha Travels is not responsible for delays, cancellations, or rescheduling by airlines.

6. Hotel & Transport

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  • Hotel accommodation is subject to availability.
  • Similar category hotels may be provided if required.
  • Transport services follow local regulations and schedules.

7. Pilgrim Responsibility

Pilgrims must:

  • Follow Saudi laws and regulations
  • Respect religious guidelines
  • Maintain group discipline during travel

8. Limitation of Liability

Arwaha Travels is not liable for:

  • Natural disasters
  • Political situations
  • Government restrictions
  • Airline or hotel service issues
  • Loss of personal belongings

9. Website Usage

  • All website content is for informational purposes only.
  • Unauthorized use or copying of content is prohibited.

10. Changes to Terms

Arwaha Travels reserves the right to update these Terms & Conditions at any time without prior notice.

11. Contact Information

If you have any questions regarding this Terms and Conditions:

Arwaha Travels
Website: Arwahatravels.com
Email: info@Arwahatravels.com

Phone: 0313 6488880

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