Terms & Conditions
These Terms & Conditions govern the use of services provided by Arwaha Travels through Arwahatravels.com. By booking a package or using our services, you agree to the following terms.
1. Booking & Payments
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All bookings are subject to availability.
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A partial or full payment is required to confirm your booking.
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Prices may change due to airline fare changes, currency fluctuations, or government taxes.
2. Cancellation & Refund Policy
- Cancellation requests must be made in writing via email.
- Visa fees, airline charges, and hotel bookings may be non-refundable.
- Refunds (if applicable) will be processed within 15–30 working days.
3. Visa Approval
- Visa approval is subject to Saudi authorities.
- Arwaha Travels is not responsible for visa rejection or delays.
4. Travel Documents
Passengers must ensure:
- Valid passport (minimum 6 months validity)
- Required vaccination certificates
- Correct personal information
We are not responsible for issues caused by incorrect documents.
5. Flight & Schedule Changes
- Flight schedules may change due to airline policies.
- Arwaha Travels is not responsible for delays, cancellations, or rescheduling by airlines.
6. Hotel & Transport
- Hotel accommodation is subject to availability.
- Similar category hotels may be provided if required.
- Transport services follow local regulations and schedules.
7. Pilgrim Responsibility
Pilgrims must:
- Follow Saudi laws and regulations
- Respect religious guidelines
- Maintain group discipline during travel
8. Limitation of Liability
Arwaha Travels is not liable for:
- Natural disasters
- Political situations
- Government restrictions
- Airline or hotel service issues
- Loss of personal belongings
9. Website Usage
- All website content is for informational purposes only.
- Unauthorized use or copying of content is prohibited.
10. Changes to Terms
Arwaha Travels reserves the right to update these Terms & Conditions at any time without prior notice.
11. Contact Information
If you have any questions regarding this Terms and Conditions:
Arwaha Travels
Website: Arwahatravels.com
Email: info@Arwahatravels.com
Phone: 0313 6488880